# The end of missed calls in restaurants Restaurants face a simple but costly problem: during service the team is focused on diners, and phones go unanswered. Each missed call can be a lost reservation, lost revenue and a frustrated customer. ## 24/7 Availability & Consistent Service An AI voice agent gives you reliable, consistent phone handling: - Automatically take reservations and push them into your booking system (OpenTable, Resy, Google Bookings or a custom calendar). - Answer FAQs (opening hours, menus, dietary restrictions, parking). - Qualify urgent calls and transfer only the important ones to staff. ## How it works in practice Typical flow for a reservation: 1. Caller asks for a booking. 2. Agent confirms party size, date/time and optional preferences (allergies, seating). 3. Agent checks availability via an API and creates the reservation. 4. An SMS or email confirmation is sent to the guest. This automates >70% of routine phone traffic while preserving the human touch for complex cases. ## Measurable ROI — example Conservative example for a 30‑seat restaurant: - 20 missed calls/week ⇒ 10 lost reservations ⇒ €20k/month revenue loss (estimate). - AI agent recovers 60% of those ⇒ €12k/month recovered ⇒ payback in days once deployed. ## Implementation steps 1. Audit call volume and common intents. 2. Design voice flows and map integrations (POS, booking). 3. Train voice prompts and testing with staff. 4. Pilot on low‑traffic hours, iterate, then roll out. ## Reliability & Privacy We deploy solutions that respect data residency and privacy (Azure France Central option). The agent does not train models on your private documents unless explicitly configured; user data can be processed under a strict data processing agreement. ## Conclusion & Next Steps An AI voice agent reduces missed calls, increases reservations and frees staff to focus on in‑service quality. If you’d like, we can run a 48‑hour audit to estimate your immediate uplift and ROI.

Why your restaurant needs an AI voice agent in 2026